Terms and Conditions
PT Bintang Empat Mandiri
Trusted Automation Solutions for Your Industry
1. Introduction
These Terms and Conditions govern the use of all services and products provided by PT Bintang Empat Mandiri, a company engaged in industrial automation solutions. By accessing or using our services, you agree to comply with and be bound by these terms.
2. Our Services
We provide various automation solutions, including but not limited to:
- Design and installation of automation systems (PLC, SCADA, HMI, etc.)
- Hardware and software integration for industrial systems
- System maintenance and technical training
- Automation consulting and system audits
3. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information.
- Use our services in a lawful and appropriate manner.
- Not misuse, copy, or alter any part of our systems without written permission.
4. Pricing and Payment
- Service prices will be stated in official quotations or written agreements.
- Payments must be made according to the agreed terms and deadlines.
- Late payments may result in penalties or suspension of services.
5. Intellectual Property
- All technical documents, software, system designs, and work results are the intellectual property of PT Bintang Empat Mandiri, unless stated otherwise in writing.
- Clients may not duplicate, modify, or distribute any materials without our written approval.
6. Limitation of Liability
- We are not liable for damages caused by misuse, unauthorized modification, or external factors such as natural disasters.
- Our maximum liability is limited to the value of the service or project as stated in the agreement.
7. Warranty and Support
- Certain products and systems may come with a technical warranty, as specified in the service agreement.
- The warranty is void if damage is caused by misuse, unauthorized changes, or external causes.
8. Termination of Services
We reserve the right to terminate services or contracts if:
- Users violate any part of these Terms and Conditions.
- Fraudulent or abusive activity is detected.
- Payment obligations are not fulfilled.
9. Dispute Resolution
All disputes will be resolved through mutual discussion. If no agreement is reached, disputes will be settled under the laws of the Republic of Indonesia.
10. Updates to These Terms
PT Bintang Empat Mandiri reserves the right to update or modify these Terms and Conditions at any time. Changes will be announced through our official website or by direct notice to clients.